At Herblunt, your privacy is important to us. This policy explains how we collect, use, and protect your personal data when you opt in to receive SMS and email communications from Herblunt.com, in line with the General Data Protection Regulation (GDPR).

1. Who We Are

Herblunt is operated by:
Email: contact@herblunt.com
Website: www.herblunt.com

We are the data controller for the personal data you share with us.

2. What Data We Collect

When you opt in to receive SMS and email updates, we may collect:

• Full Name

• Email Address

• Mobile Phone Number

• Communication preferences

• Your consent (time/date and method)

We do not collect sensitive personal data unless explicitly required and with your consent.

3. Why We Collect Your Data

We use your data to:

• Send promotional offers, product updates, and exclusive content

• Notify you about your orders or account activity

• Ask for your feedback and reviews

• Keep you updated on activism initiatives and Herblunt events

All communications are based on your opt-in consent, and you can withdraw this at any time.

4. Legal Basis for Processing

We only send marketing messages if:

• You have given us your explicit consent (Article 6(1)(a) GDPR), or

• You are an existing customer, and messages relate to similar products/services (soft opt-in, Recital 47 GDPR)

5. How We Store and Protect Your Data

We use secure platforms and third-party providers (e.g., email marketing and SMS services) that are GDPR-compliant. Your data is encrypted and stored securely. Access is restricted to authorized personnel only.

We never sell your data to third parties.

6. Your Rights Under GDPR

You have the right to:

• Access the data we hold about you

• Correct inaccuracies in your data

• Withdraw consent at any time

• Request deletion of your personal data

• Restrict or object to our processing

• Lodge a complaint with your local Data Protection Authority

To exercise your rights, email us at: support@herblunt.com

7. How to Opt Out

You can stop receiving SMS or email messages from us at any time by:

• Clicking the unsubscribe link in our emails

• Replying STOP to any of our SMS messages

• Contacting us at support@herblunt.com

We will process your opt-out request promptly and ensure your data is no longer used for direct marketing.

8. Data Retention

We retain your contact details only as long as necessary to fulfill the purpose they were collected for, or until you withdraw consent.

9. Third-Party Services

We may use trusted providers to send our communications. These providers may process your data under our instruction, and are contractually required to safeguard it.

10. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on www.herblunt.com, and if the changes are significant, we’ll notify you via email or SMS.